Privacy Notice

Last update: April 13, 2022

 

Our website address is: https://madebycro.com.

 

This is a notice to inform you of what personal data we collect and what we do with it.

 

Primarily we collect information you provided to us voluntarily such as when you sign up for the newsletter, purchases or accessing services.

 

 

We collect the Internet protocol (IP) address used to connect your computer to the internet, email address, computer and connection information as well as purchase history. We may use software tools to measure and collect session information, including page response times, length of visits, page interaction and methods used to browse away from the page. Information collected include: (depending on interactions) name, email, password, communications, payment details (which include credit card information), comments and feedback.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Why Is Data Collected:

 

Non-personal and Personal Information is collected for the following Purposes:

 

  1. To provide and operate the services

  2. To provide Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

  4. To created aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or business partners may use to provide and improve our respective services.

  5. To comply with any applicable laws and regulations.

 

Who we share your data with

 

Our company is hosted on wix.com platform. wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through wix.com's data storage, databases and the general wix.com applications. They store you data on secure servers behind a firewall.

 

All direct payment gateways offered by wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Visitor comments may be checked through an automated spam detection service.We collect information about you during the checkout process on our store.

 

Payments

 

We accept payments through PayPal When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy

 

 

 

 

Communication:

 

We may contact you to notify you regarding your account, troubleshoot account problems, resolve disputes, collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages and postal mail.

 

Withdrawal of consent

if you don’t want us to process your data anymore, please contact us at madebycro@gmail.com 

 

 

 

Data Used: For payments with PayPal: purchase total, currency, billing information. For taxes: the value of goods in the cart, value of shipping, destination address. For checkout rates: destination address, purchased product IDs, dimensions, weight, and quantities. For shipping labels: customer’s name, address as well as the dimensions, weight, and quantities of purchased products.

Data Synced For payments, we send the purchase total, currency and customer’s billing information to the respective payment processor. Please see the respective third party’s privacy policy for more details. 

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail to Christine Osborne at madebycro@gmail.com  or by mail  at 945 Goose River Ave. Ottawa, ON K!V 1T7

 

We will only keep your personal information for as long as it is necessary for the purposes outlined in this privacy notice, unless longer retention is required or permitted by law (tax, accounting or legal)

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.